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Implementation Process
CRM Implementation Services

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Implementation Process
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When it comes to CRM, there is no "one-size-fits-all" solution. Each company is different, with different customers and different sales needs.

To ensure that your CRM solution will enhance your business, Lyon Tech follows a comprehensive Implementation Process, from start to finish.

CRM Implementation Process Summary:

1. Business Process Review

  • Review and document current business processes
  • Map business processes to CRM functionality

2. Setup & Customization

  • Sales Configuration
  • Marketing Configuration
  • Support Configuration
  • Customization
  • Initial user setup
  • Data sharing and security setup
  • Page layouts and user groups setup
  • Offline Briefcase

3. Data Migration

  • Assistance with data mapping
  • Initial account, contact, and lead migration

4. Training

  • Custom onsite Sales and Support Training

5. Follow up

  • Over 70% of all CRM implementations fail. Lyon Tech will follow up with you to review how the system is working, to ensure a successful adoption of your CRM application.
  • Includes usage/operations review along with question and answer session to ensure maximum benefit being derived from your CRM solution
  • Held approximately 60 days after implementation is completed

Call us today at (877) 596-5966 to discuss your CRM needs and goals.

 

Over 70% of
all CRM implementations fail.

LyonTech will follow up with you to review how the system is working, to ensure a successful adoption of your CRM application.

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Lyon Technical Services, LLC - 401 Olympia Ave NE, Suite 300, Renton, Washington 98056 - (877) 596-5966